Terms of Service

Welcome to Elevare. These Terms of Service ("Terms") describe the rules and guidelines for using our maternal health companion platform. By creating an account or using Elevare, you agree to these Terms. We have written them in plain language so they are easy to understand.

What Elevare Is

Elevare is an AI-powered maternal health companion that supports you through your pregnancy and postpartum journey. Here is what the service includes:

Educational health guidance: Personalized, evidence-based information about pregnancy, postpartum recovery, nutrition, mental health, and newborn care.
AI Health Companion: A conversational AI that answers your questions and provides wellness support based on clinical best practices.
Wearable data integration: Connection to health devices (like Apple Health, Oura, Fitbit, and Withings) to track trends in your health metrics.
Provider reports: AI-generated health summaries that can be shared with your healthcare provider through secure health record integration.

Important Medical Disclaimer

Elevare provides educational support and general wellness information only. It is not a medical device, and it does not provide medical advice, diagnosis, or treatment recommendations.

Elevare is classified as a General Wellness product under FDA guidance. It is not Software as a Medical Device (SaMD) and is not intended for clinical decision-making.

Always consult your healthcare provider for medical questions or concerns. If you experience a medical emergency, call 911 or go to your nearest emergency room. Do not rely on Elevare for urgent health decisions.

Who Can Use Elevare

You must be at least 18 years old to create an account.
You must provide accurate and truthful information when signing up.
Elevare is currently available in the United States.

Your Account

When you create an account, you are responsible for:

Keeping your login credentials safe and confidential. Do not share your password with anyone.
All activity that happens under your account. If you think someone else has accessed your account, please contact us right away.
Providing accurate health information. The quality of our guidance depends on the accuracy of the information you share.

You can delete your account at any time from your privacy settings. When you delete your account, we permanently remove your personal data.

How to Use Elevare

We want Elevare to be a safe and helpful space for everyone. Please do not:

Use Elevare as a substitute for professional medical care.
Attempt to access other users' accounts or data.
Use the service for any unlawful purpose or in a way that could harm others.
Try to reverse-engineer, copy, or interfere with the technical workings of the platform.

AI-Generated Content

Elevare uses artificial intelligence to generate educational health content and insights. Please understand:

AI responses are based on clinical best practices and curated health knowledge, but they are not medical advice.
AI-generated reports shared with your provider are flagged for professional review. Your provider makes all clinical decisions.
If our AI detects potential safety concerns, it will direct you to contact your healthcare provider or emergency services.

Intellectual Property

Elevare and its content, features, and technology are owned by Elevare Health. This includes our AI models, educational content, user interface design, and brand assets.

Your health data belongs to you. We do not claim ownership of the personal or health information you share with Elevare. You can export or delete your data at any time.

Limitation of Liability

Elevare is provided "as is" and "as available." While we work hard to keep the service reliable and accurate, we cannot guarantee that:

The service will be available without interruption at all times.
All information provided by the AI will be complete or error-free.
Wearable data or health record integrations will always sync perfectly.

To the fullest extent allowed by law, Elevare Health is not liable for any indirect, incidental, or consequential damages arising from your use of the service. Because Elevare provides educational content only (not medical advice), you should always rely on your healthcare provider for clinical decisions.

Ending Your Use of Elevare

You can stop using Elevare and delete your account at any time. We may also suspend or close accounts that violate these Terms.

If your account is closed, we will delete your personal data in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the "Last updated" date at the top and let you know about significant changes through the app or by email. Continuing to use Elevare after changes take effect means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved in accordance with applicable federal and state law.

Contact Us

If you have questions about these Terms, we are happy to help:

Email: support@elevare.health